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  How to Reduce Workplace Conflict and Stress

 
Our Price: $14.99

Product Code: HTRWCS

Description
 
By Anna Maravelas

An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers – and the people who work for them – protect pride, profit and productivity from these disabling emotions.

Responding to frustration with blame and defensiveness is not human nature; it is a reflexive response that can be changed. This book will show you how to protect productivity and maintain unity between leaders and employees, even during periods of uncertainty and rapid change.  

You’ll learn how to:
•  Handle the daily onslaught of frustration without losing momentum, mood or confidence.
•  Avoid the conflict and cynicism that drains profits, resources and relationships.
•  Discover why anger makes people irrational, lonely, and depressed  and how to quickly calm agitated colleagues and customers.
•  Experience the fiscal and personal benefits of being “hard on the problem and soft on the people.”
•  Replace bitterness about the past with shared responsibility for the future.
•  Create a blame-resistant, emotionally resilient workforce.

How to Reduce Workplace Conflict and Stress is the insider’s guide to achieving fiscal and emotional successes that energize and sustain workforces. For more than a decade, these universal principles have saved organizations millions of dollars.

Click here to see the table of contents.

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